Privacy Policy

Last updated: July 1, 2025

Introduction

At sine8, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Information we collect

We may collect the following types of information:

Personal Information

When you contact us through our website, we may collect your name, email address, and any message content you provide.

Technical Information

We automatically collect certain technical information including your IP address, browser type, device information, and website usage patterns through cookies and similar technologies.

How we use your information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve our website functionality and user experience
  • To analyze website usage and performance
  • To ensure website security and prevent fraud
  • To comply with legal obligations

Information sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety, or that of others
  • With trusted service providers who assist us in operating our website (under strict confidentiality agreements)

Data security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for up to 2 years unless legally required to be kept longer.

Your rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to rectify inaccurate information
  • Right to request deletion of your information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Information page.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.